Billing conditions

Definitions
The person to whom the purchase order is given is referred to as the supplier or owner of the website. The person or company that places the order is referred to as the buyer. The goods or goods for which the buyer has placed an order with the seller are referred to as goods or services.

Payment
All payments are required when an order is complete. The order for the products will not be placed and nothing will be shipped if the payment is not made or the payment method is rejected. Any items not paid for by the customer will be forfeited.

Click the Proceed to Checkout button when you are ready to make your purchases. If you already have an account with us, please log in. If not, you will be prompted to do so or you can only pay as a guest.

You can check how many items are collected on your payment screen. Please provide your billing address and payment method.

Several payment options are accepted by Lilla Villa:

○ Visa

○ MasterCard

○ American Express

○ Apple Pay

○ Google Pay

○ Maestro

○ Paypal

How can I be sure that my financial transaction is secure?
Every credit card transaction that we process takes place in a secure environment. The payment system for Lilla Villa uses 128-bit SSL security encryption. If you see a key lock in the bottom right of your web browser, the transaction is secure. Once your order is fulfilled, we no longer store your credit card information. Instead, it is sent directly to our banks. You can rest assured that your credit card or bank account information will be secure with every purchase.

Lilla Villa is dedicated to providing all consumers with a safe, comfortable and easy online shopping experience. Lilla Villa has implemented a payment security screening procedure for your protection. Before completing an order, it may be necessary to confirm some customer information. Please ensure that your contact information is valid and up to date in case we need to verify the security of your order.

Shipping Procedure
The customer pays shipping costs (Free shipping over DKK 499) in the amount specified by the seller at the time of purchase. If an item is lost in transit, the seller will refund the buyer the entire purchase price, including shipping. The Seller will use all reasonable efforts to prevent the loss, destruction or damage of the products or services that it offers to the Buyer.
You can find more information about our shipping policy here: Delivery Policy

Return/Refund Policy
The buyer is entitled to a refund or return of the goods if they contact the seller within 14 days of the delivery date. To manage a return, the customer must send an email to the seller at info@lillavilla.dk
For further details, please see our refund policy: Refund Policy

Cancellation
Until payment is received, an order may be cancelled. The buyer is responsible for payment, even after it has been processed.

Complaints
If you have any complaints about the products or the seller, please contact our support team. You can reach us by email at info@lillavilla.dk There is no guarantee that the problem will be solved. The seller will be notified after careful consideration of each circumstance.

Legalities
The seller is not responsible for any health or safety risks that may arise after the buyer has received the goods or services. The seller disclaims all responsibility for any damage caused by the buyer's purchase of the products. The laws of the state in which the website owner resides shall apply to any dispute arising out of such use of the website.

These payment guidelines are subject to change.